What we Purchase

The following is a broad indication of the main areas in which the Department purchases goods and services. It is not exhaustive.

Communications and ICT Equipment and Services

  • The ICT Unit makes use of centralised framework agreements for the purchase of desktop computers, laptops, printers, and mobile phone services. Details of these arrangements may be viewed at http://ictprocurement.gov.ie/
  • The Department has a considerable requirement for global telecommunications links and services.  Requirements are advertised on the e-tenders website as and when they arise.
  • The Department released a Request for Tenders for ICT Helpdesk and Website Management Resources in 2010, on the e-tenders website.  A framework agreement for the drawdown of skilled ICT Resources, as and when specific requirements arise, is currently in place. 
  • A Request for Tenders for the design and maintenance of the Department's website was released in 2010, with the contract awarded in 2011. 

The Department also has ongoing requirements for ICT hardware and software   Details will be published on the etenders website as and when specific requirements arise. 

Passport Office

  • Passport Technology - In 2009, the Department awarded a three year contract for the support and maintenance of the Automated Passport System to BearingPoint (Ireland) Ltd.  The automated passport production system incorporates state of the art security features, including biometrics.  The Passport Office is likely to have ongoing requirements in this area over coming years and is always interested to hear from providers with new and cost effective technologies. 
  • Passport Printing - The Department also has requirements for passport application forms, passport booklets (with a range of inbuilt security features); polycarbonate datapages, which include an RFID chip; passport application forms and industrial gases (for lasers). These requirements will be tendered for as current supply arrangements come up for renewal over the coming years.

Travel and Relocation Services

The Department has ongoing requirements for travel and relocation services. Air travel booking services are procured centrally by the National Procurement Service and the current contract is held by Club Travel.

The Department established a framework agreement for removal services for the furniture and effects officers being transferred abroad/home on posting in 2011. It is anticipated that this framework will remain in place until 2015, at which point a fresh tender process will be held.

The Department has an ongoing occasional requirement for high-quality chauffeur drive and ancillary transport services for use in connection with State and high level official visits to Ireland. The Department has recently concluded  a tender process for the establishment of a framework of suppliers which will run for a maximum of three years from 2009.  

Diplomatic Mail

The Department has established a framework for the provision of international courier services which is due to be re-tendered in 2012.

Consultancy Services

The Department has occasional requirements for management consultancy services which may be needed to provide advice or expertise which is not otherwise available to the Department in relation to the Department's strategic decision making and high level policy goals. Recent examples include the Irish Aid Management Review and the Passport Office Value for Money Review.    

In addition to management consultancy, the Department (and Irish Aid in particular) has ongoing requirements for other forms of professional external support and services from time to time, both in Ireland and in certain countries overseas.  Details of such requirements are advertised on the e-tenders website.

Printing, stationery, office consumables, uniforms, and furniture

These are generally procured on the basis of centralised draw-down contracts tendered for by the National Procurement Service (NPS).  Specific requirements may be purchased separately from time to time.

Office Cleaning, Security Services 

The Department has recently concluded three year contracts for office cleaning and security services.

Further Information

This page will be updated periodically, but suppliers with specific queries are always welcome to contact the Department’s Procurement Unit at:

Telephone: (01) 408 2384/90 or e-mail the Procurement Unit

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