The Embassy operates a weekend out-of-hours service for Irish citizens requiring emergency assistance. If you are in need of emergency assistance, please ring the Embassy at +39 06 6979 121 and leave a message on the answering machine.  The answering machine is monitored regularly, and the Duty Officer will contact you as soon as possible. When you leave a message, remember to state your name, the nature of the problem, where you are now, and the details of how the Duty Officer can contact you (eg leave your mobile phone number, or the phone number of the hotel/hostel where you are staying).

Loss/Theft of Passport
If your passport is lost or stolen, contact the Embassy or Consulate as soon as possible. You must also go to the nearest Police Station and make a report. Keep a copy of your statement to the police as you will have to submit it with your application for a new passport.

If your passport is lost or stolen a police report is accepted by some airlines in lieu of a passport, but always check with your airline before going to the airport. If your airline will not accept the police statement, the Embassy in Rome or the Honorary Consulate in Milan can issue you with an Emergency Travel Certificate.